Shipping & Orders

We provide premium shipping methods and tracking numbers for every order.  
The delivery address should be entered in English and must not contain any special symbols to assist the courier company in recognizing your address in their system. We will ship to the delivery address you provide. Please notify us of any address changes before your order is marked as “Shipped” to avoid package loss.  

If you need to cancel or modify an order, please contact our customer service team immediately. Once your order reaches “Shipped” status, it cannot be canceled or altered in any way. To avoid inconvenience, please double-check your shopping cart before completing checkout.  

All in-stock orders will be shipped within 1 business day once your order is confirmed.  
All items are inspected before shipping and will be carefully hand-packed.  

As per standard courier procedures, you are required to inspect the contents of the package before signing for it. Otherwise, we will not be responsible for any damage that may occur during transit.